; Technology - SQL Support Analyst - Hungary/Serbia - Hungary Vacancy - Envision Pharma Group

SQL Support Analyst - Hungary or Serbia - Remote


Are you a data-driven, problem solver with SQL knowledge? If you value client service and support, this may be the role for you!

Position summary

The SQL Support Analyst provides intermediate level technical support for our proprietary software products. The support provided includes application configuration, data analysis, database scripting (CRUD), and troubleshooting.

Key responsibilities

• Develop, test, and deliver technical solutions for internally and externally identified issues. Technical solutions include, but are not limited to: intermediate application configuration, data analysis, database scripting and troubleshooting
• Coordinate with team members to ensure all client requests are handled in a non-conflicting manner
• Review ticket and project requirements for completeness and accuracy
• Identify, communicate, and escalate issues to mitigate risk and provide awareness
• Write documentation and technical guides to help team members troubleshoot and understand encountered issues in the proprietary software we support

Skills and experience required

Technical skills and experience:
• 1-3 years of experience with SQL
• Applied knowledge with XML and/or JSON is preferred
• Applied knowledge with at least one object-oriented programing language is preferred
• Good understanding of the Software Development Life Cycle
• Upper-Intermediate/Advanced English skills
• BSc degree in an IT-related field is highly desirable

Soft skills:
• Strong problem-solving skills, critical thinking
• Ability to work within a team and also independently, with minimal supervision
• Learning skills: ability to rapidly grasp and apply complex business and technical concepts

Apply now