; Group operations - Director of IT Operations - Horsham, Envision House Vacancy - Envision Pharma Group

Director of IT Operations

Group operations

Technology is critical to the continued success of our business, and we are building a technology leadership team to help define and deliver the technology roadmap to support business growth through digital transformation. Interested?

Position summary

Our IT operation is undergoing a major digital transformation journey and we’re looking for an experienced IT Operations Director, reporting to the CIO, to help shape and deliver the vision, lead, motivate and inspire the IT Operations team.

This role will be part of the newly created IT leadership team, joining a growing, ambitious, and dynamic business. The Global Director of IT Operations will be integral to the development and execution of the enterprise-wide IT strategy and is responsible for ensuring the infrastructure and operations strategy is fully aligned and positioned to deliver compelling business value.

We are looking for an experienced and engaging leader who brings an up-to-date knowledge of current and future vision for transforming the infrastructure and operations function and change the way in which IT services are delivered and consumed.
You will be responsible for the day-to-day management of critical infrastructure and services across 15 sites globally and will have strong experience setting standards, building support and service processes and frameworks to deliver a premium IT service. You will have a proven background delivering and supporting services both on-premise and in the Cloud.

This role offers a hybrid/remote working model for somebody within reach of Horsham and the ability to travel.

Key responsibilities

The Role
How you will make an impact at Envision Pharma Group:

• Lead and develop operational IT strategies
• Work with key stakeholders to solve problems, embrace new technologies and provide solutions and services to the business that retain and increase competitive advantage
• Ensure security is part of our DNA, keeping current with risks, threats, vulnerabilities and regulatory requirements relating to the security of our data and that of our employees and clients
• Ensure that the IT infrastructure, systems and solutions are fit for purpose, scalable, flexible and enable the business to operate with agility
• Identify opportunities for appropriate and cost-effective investment in IT systems and resources, including staffing, sourcing, purchasing, and in-house development
• Develop and maintain an appropriate IT organisational structure that supports the needs of the business
• Drive efficiency of business systems, services and infrastructure and develop and maintain vendor relationships
• Evolve and operate a flexible Service Desk function to support a global business with users and clients across multiple time zones
• Oversee the development, implementation, and use of technology throughout the organisation and influence IT change across the business

Skills and experience required

Skills and experience required
Do you have what we’re looking for?

• A forward-thinking approach with excellent interpersonal skills, friendly and approachable and naturally empathetic
• An energetic and inspirational leader, able to motivate teams to succeed with a pro-active drive and enthusiasm to ensure delivery of high-quality IT services coupled with a premium user experience
• Extensive experience of Microsoft technologies, including 365 and Azure cloud platforms
• Strong presentation and inter-personal skills with the ability to communicate and interpret complex issues at a strategic level, working on a wide range of challenges simultaneously, to demanding timescales
• Experience of leading technology innovation to drive business value
• Knowledge of architectural design and strategic planning skills
• Sound understanding of cloud technologies, computer systems, networks, security, telecommunications, databases, and storage systems
• Committed to improving quality through research
• Proven project management experience
• Degree level or equivalent experience
• ITIL accredited
• Able to demonstrate commercial awareness

What is it like working for Envision Pharma Group?

Envision Pharma Group is committed to developing and supporting team members, enabling them to excel in their roles, and to maintaining a culture that encourages development, as well as recognising and rewarding achievements. We are a dynamic and rewarding company to work for, offering excellent benefits and a friendly, supportive, and vibrant work environment.

Join us and make your mark at Envision Pharma Group as we continue to grow our business.

About us

A global leader in technology-led, medical affairs, and value communications, we are a full-service medical communications agency that partners with pharmaceutical, life science and biotech companies around the world to bring new healthcare treatments to market, ultimately making the world a healthier place.

An exciting time to join us. We are growing fast – in fact we grew by 25% in the past year and as part of our continued growth, we currently have an opportunity for a Microsoft 365 Solutions Specialist to join our amazing business and be part of a journey!

What’s in it for you?

• Excellent career growth and mentorship
• Learning and development opportunities, including our Envisionary Leadership program
• Flexible working arrangements that facilitate a strong work-life balance
• Competitive compensation package with annual performance and salary reviews
• Medical, dental, and vision coverage from your first day
• Share ownership program
• An environment that promotes collaboration where employees have a voice, the space to invent, the chance to excel, and to have fun!

Together, we turn vision into reality. Our people are integral to our success and our values reflect the Envision philosophy.

In this together

The rainbow, a worldwide symbol of solidarity amidst COVID-19, signals that we’re all #InThisTogether. This reflects our philosophy at Envision Pharma Group, where our people and values are integral to our success. Our values (Trust, Client Centricity, Continuous Innovation & Improvement, Accountability, Team Spirit, People First) are the fundamental beliefs that are at the core of our culture. They guide our internal behaviours and approach, as well as our relationships with clients, suppliers, and other external stakeholders.
Interested in joining our Envisionary business? If you have the experience highlighted above, we would love to hear from you!

Envision Pharma Group is committed to fostering a diverse and inclusive working environment where we value and develop employees of all backgrounds and experiences. Based on our core values, we firmly believe collaboration among team members generates more incisive and deeper insights that better serve our employees, clients, and community.

Apply now